Managed IT for Nonprofits

PTG provides managed IT for nonprofits with compliance-first controls, industry-specific platform expertise, and evidence-backed security programs for nonprofit organizations in Orlando and Central Florida.

Why nonprofits need specialized IT

Nonprofits face the same cybersecurity threats as commercial businesses but with a fraction of the budget and staff to defend against them. Ransomware groups increasingly target nonprofits, knowing that most lack robust backups, that donor and grant data is high-value, and that mission disruption creates pressure to pay. State and federal grant funders now impose cybersecurity requirements on grant recipients. Donors ask about data protection before making major gifts.

Generic IT support does not solve for nonprofit reality. It does not know about TechSoup discounts, Microsoft 365 nonprofit grants, or Google Workspace for Nonprofits. It does not build a WISP a foundation grant will accept as a control document. And it does not right-size a solution to the budget nonprofits actually operate within.

Perez Technology Group serves nonprofits from 5-person all-volunteer boards through mid-sized organizations of 100+ staff across Orlando and Central Florida.

What is included in nonprofit managed IT

PTG's nonprofit managed IT program covers what nonprofits actually need at budgets they can sustain:

• Microsoft 365 nonprofit grants management — apply for and configure the ~$3/user/month grant licensing (down from $22/user/month)
• Donor management platform support — Blackbaud, Bloomerang, DonorPerfect, Salesforce Nonprofit Cloud, Little Green Light, Neon CRM, Kindful
• Grant-ready written information security program — meets typical foundation grant requirements without over-engineering
• Endpoint security with EDR — nonprofit-priced through PTG partnerships
• Identity security with MFA — nonprofit-priced or included
• Backup and disaster recovery — immutable backups appropriate to nonprofit RTO
• Payment processor and PCI scope reduction — for organizations accepting donations
• Grant compliance evidence — WISP, risk assessment, workforce training records
• Board-level cybersecurity reporting — annual summary suitable for board packets

The nonprofit budget reality

Nonprofits cannot afford the same per-user IT spend that a commercial firm can. PTG structures nonprofit engagements around what is actually needed for grant compliance and donor trust, without paying for enterprise features a small nonprofit will never use. That includes:

• Microsoft 365 Business Premium nonprofit grants that cover most needs at a fraction of commercial pricing
• EDR and MFA at nonprofit tier pricing
• Board and volunteer accounts on lightweight licensing
• Shared services where PTG absorbs some overhead across nonprofit clients

The typical PTG nonprofit engagement is 40-60% less per-user than a comparable commercial engagement.

Real-world nonprofit IT scenarios PTG handles

Ransomware on a donor database

Ransomware encrypts the nonprofit's donor management platform and the executive director cannot access records days before a major campaign kickoff. PTG's response: contain, restore from immutable backup, notify affected donors if any PII was exposed, and coordinate with the donor platform vendor. Nonprofits with PTG restore in 24-48 hours vs 2-3 weeks without a playbook.

Grant funder cybersecurity questionnaire

A foundation making a $250,000 grant requires cybersecurity attestation before releasing funds. PTG completes the questionnaire with real evidence, not fabricated attestations, and coordinates with the nonprofit's Executive Director on responses.

Volunteer offboarding and data protection

Volunteers rotate through nonprofit organizations frequently. Each rotation is a data access change and a potential data leakage risk. PTG builds volunteer onboarding and offboarding into managed IT so that access is granted and revoked with documentation.

Payment processor compromise or PCI scope creep

A donation platform vendor has a breach and the nonprofit is asked whether it was affected. PTG's vendor management inventory answers the question quickly, and reduces PCI scope by keeping card data off the nonprofit's systems in the first place.

Pricing and engagement models

PTG nonprofit managed IT typically runs $75-$150 per user per month depending on:

• Number of staff and active volunteers
• Donor management and grant platforms in use
• Grant funder cybersecurity requirements
• Whether the nonprofit accepts payments and PCI scope applies
• Board-level reporting expectations

We offer a free 60-minute IT resilience assessment specifically for nonprofits. The assessment covers your Microsoft 365 nonprofit grant status, donor data security, backup posture, and grant funder requirement readiness. Contact PTG to schedule.

How PTG compares to generic MSPs