Comprehensive IT & Cybersecurity Services
Flexible, enterprise-grade technology services designed for small and mid-sized businesses. From daily IT management to strategic consulting, PTG has you covered.
Managed IT Services
Stop reacting to IT problems and start preventing them. Our managed IT services provide proactive monitoring, maintenance, and support so your team can focus on growing the business — not troubleshooting technology.
- 24/7 network and infrastructure monitoring
- Helpdesk support with fast response times
- Patch management and software updates
- Remote and onsite technical support
- Proactive maintenance and health checks
- Vendor management and procurement
- Asset tracking and lifecycle management
- Monthly performance and health reports
Cybersecurity
Cyber threats don't discriminate by company size. Our enterprise-grade cybersecurity services protect your business from ransomware, phishing, data breaches, and compliance failures — with solutions scaled for your budget.
- 24/7 threat monitoring and detection
- Endpoint protection and response (EDR)
- Comprehensive security assessments
- Compliance support (HIPAA, PCI-DSS, NIST)
- Email security and anti-phishing
- Security awareness training for employees
- Vulnerability scanning and penetration testing
- Incident response planning and execution
Cloud & Microsoft 365
Leverage the full power of the cloud with expert migration, deployment, and management of Microsoft 365, Azure, and other cloud platforms. As a Microsoft Partner, we bring certified expertise to every project.
- Microsoft 365 migration and deployment
- License optimization and management
- SharePoint and Teams configuration
- Azure cloud infrastructure setup
- Cloud readiness assessments
- Email migration and setup
- OneDrive and document management
- Ongoing cloud optimization and support
CIO-as-a-Service
Get the strategic technology leadership your business needs without the full-time executive salary. Our CIO services provide executive-level IT strategy, budgeting, and planning aligned with your business goals.
- Technology strategy and roadmap development
- IT budgeting and cost optimization
- Vendor evaluation and management
- IT staff management and mentoring
- Technology procurement guidance
- Disaster recovery and business continuity planning
- Compliance strategy and oversight
- Executive-level reporting and KPIs
Know Your Real Risk Posture
Most Orlando businesses don't know what they don't know. Our IT Resilience Assessment goes beyond a basic audit — we evaluate your cyber posture, Zero Trust readiness, compliance gaps, AI threat exposure, and infrastructure health to deliver a clear, prioritized action plan you can act on immediately.
- Cyber posture scoring against CIS & NIST frameworks
- Zero Trust readiness evaluation
- Endpoint, network & cloud vulnerability analysis
- Compliance gap analysis (HIPAA, CMMC, SEC, PCI-DSS)
- AI-era threat surface review
- Backup & disaster recovery validation
- Prioritized remediation roadmap with cost estimates
- Executive briefing & 90-day quick-win plan
Disaster Recovery & Backup
When disaster strikes — whether it's a cyberattack, hardware failure, or natural disaster — your business needs to recover fast. Our disaster recovery and backup solutions ensure your data is protected and your operations can resume quickly.
- Automated daily and incremental backups
- Cloud-based and on-premises backup options
- Business continuity planning
- Disaster recovery testing and validation
- Rapid data restoration procedures
- Ransomware recovery capabilities
- Geographic redundancy options
- Compliance-ready backup documentation
How We Work
A proven four-step process that ensures every engagement delivers measurable results.
Assess
We conduct a thorough assessment of your current IT environment, identifying risks, inefficiencies, and opportunities.
Design
We design a customized IT strategy and roadmap aligned with your business goals, budget, and timeline.
Implement
Our certified team implements solutions with minimal disruption, handling migration, configuration, and testing.
Support
Ongoing monitoring, maintenance, and support ensure your systems perform optimally every day.
Common Questions
What is the difference between managed IT and break-fix IT?
Break-fix IT is reactive — you call a technician when something breaks, and you pay per incident. Managed IT is proactive — we continuously monitor your systems, apply updates, and prevent problems before they occur, all for a predictable monthly fee. Managed IT typically costs less over time because it prevents costly emergencies and downtime.
How quickly can you respond to IT emergencies?
Our managed IT clients receive priority support with response times typically under 30 minutes for critical issues. We provide remote support for most problems and can dispatch on-site technicians to the Orlando area when needed. Our 24/7 monitoring means we often detect and resolve issues before you even notice them.
Do you work with businesses outside of Orlando?
Yes. While our primary service area is Orlando and Central Florida, we provide remote managed IT and cybersecurity services to clients throughout the state of Florida and beyond. Our cloud-based management tools allow us to monitor and support your systems from anywhere.
What size businesses do you typically work with?
We specialize in small to mid-sized businesses, typically with 10 to 250 employees. Our services are designed to give growing companies the same caliber of IT infrastructure and cybersecurity that larger enterprises enjoy, but at a scale and price that makes sense for SMBs.
Can you help us with compliance requirements?
Absolutely. We have experience supporting businesses with HIPAA, PCI-DSS, and NIST compliance requirements. Our cybersecurity and CIO services include compliance assessment, policy development, and ongoing monitoring to help you meet and maintain regulatory standards.